FREQUENTLY ASKED QUESTIONS
How long does your repair service take?
Which payment methods do you take?
We can take cards (except American Express), cash, cheque or BACs payment.
Where do you source your replacement parts?
Where possible we use the best quality parts available. We will always aim to use branded parts – however these can sometimes be unavailable or obsolete. In this case we will source generic parts from trusted suppliers.
Can you fit a battery in my watch?
What does servicing my clock or watch involve?
Can you restore my clock case as well as the mechanism?
Can I book online?
How much will my repair cost?
You can see a rough idea of costs on our price list but these prices are just a guide. We can give you a firm quote once we have seen your timepiece.
How do I know if my repair is ready to collect?
We usually give you a timeframe for how long we expect the repair to take – this is usually the minimum time we hope to have the work complete, however occasionally they do take a little longer.
How long does my guarantee last?
We are very proud and confident of our workmanship and all work is guaranteed.