Like most mechanical objects, your clock or watch will occasionally need servicing.
As a rough guide, you should have your clock or watch serviced every five years.
WHAT DOES A SERVICE INVOLVE?
When we receive your clock or watch we will examine it and see if it does need a service.
When a clock or watch is serviced we:
○ Strip it down
○ Clean the parts
○ Check for any damaged or worn parts and repair or replace them as necessary
○ We then reassemble the parts
○ The timepiece is then oiled
○ Finally it is put on test
Only then are we happy for you to collect your item.
All servicing is guaranteed* – clock servicing is guaranteed for two years and watch servicing is guaranteed for one year
from the date of collection.
If you think your clock or watch needs a service, just contact us and bring it along and we'll take a look.
*Please note that we guarantee the service carried out on your item – any other, additional work not listed above is not covered under your guarantee.
Your guarantee will also be affected if a third party has worked on the item following the service carried out by Oxford Clock and Watch Repairs.